Refund policy

We do not accept returns or exchanges; all sales are final. 

In the event that your order arrives damaged in any way, please message us as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at yurikawaiicharms@gmail.com.